Good medicine demands we protect the patient! Protecting the patient demands we utilize the latest in safety management technology known as a Safety Management System (SMS). Combining safety, quality, and risk management The Salus Network has developed a SMS that is a dynamic risk management process based on quality management system (QMS) principles deployed in a structure scaled appropriately to the scope of your operations, applied in a safety culture environment.

We begin by helping you establish safety data collection tools and processes that enable you to collect both reactive and proactive safety data for further investigation. You may be asking, “What gets investigated?” Answer – EVERYTHING! The amount of investigation depends on the risk classification that gets assigned to an occurrence or finding. For example, if an occurrence or finding generates a risk classification of LOW then the investigation can be stopped and the occurrence or finding is then simply categorized and tracked for any negative trends. Occurrences and findings that generate a risk classification of MEDIUM or HIGHER require further analysis and investigation. To illustrate, below is our safety/risk management process that serves as “The Core” of our SMS:

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After collected safety data is processed through “The Core” of our SMS, what initially presents as qualitative data is, over time, converted to quantitative data as statistical relevance is attained in the applicable clinical care system.

Finally, at the completion of safety data processing through “The Core” of our SMS, safety data is converted into useful safety information that can be disseminated through seamless communication channels to all employees. Communicating safety information to all employees is critical in protecting the patient, prevention of repeating prior mistakes and system failures, and shaping the positive direction of your safety culture.

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